Here at Wadeson, it’s business as usual as we remain fully operational during the worldwide COVID-19 crisis. All principals and staff now have remote working capability, and we have the systems and processes in place to provide continued service and support to all our clients and associates throughout this difficult time.
Rest assured that all deadlines are being monitored and met, and our team is working hard to provide the same high standard of service you expect from us.
We remain available by telephone as per usual, and can arrange client meetings using video conferencing platforms as appropriate.
As we will be working from our homes (on Government advice), we request that for the time being you do not send us any documentation in hard copy by post – please forward all communications by email instead.
As far as Australian deadlines are concerned, IP Australia’s current position is as follows:
IP Australia recognises that the effects of the COVID-19 outbreak is an unprecedented situation that may have an impact on the ability of applicants and their representatives to process applications.
Where an applicant cannot carry out an action within time due to the COVID-19 outbreak an extension of time may be available. Requests for extensions of time will need to be made in the normal way, accompanied where required by a declaration setting out how the COVID-19 outbreak interfered with responding in time. Requests for waiver or refund of the fee for the extension of time will be considered on a case by case basis as per our current practice.
We sincerely hope that you, your colleagues and families stay safe and well, and your businesses remain strong.